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Send your first letter
Write a letter today and have it delivered on the day you choose, as an email or as a printed letter by post. The first one takes a few minutes.
Read the quick startPopular articles
- Write and schedule an email letterWrite an email letter, choose the moment it arrives, check the summary and schedule it. With what the draft keeps, how dates work and when a letter is free or paid.
- What your recipient sees and how they open the letterThe notice email, the unlock page, reading the letter and getting its files, step by step. You can pass this page on to a recipient who is stuck.
- Write and schedule a paper letterWrite a letter in the composer, add the postal address, choose the posting day and pay with credits. FuturePostman prints it and posts it for you.
- What a paper letter costs in creditsA paper letter is paid with credits. How many depends on the destination country and the delivery option, and the composer shows the price before you confirm.
- Free letters, paid letters and creditsWhat a free email letter includes, what makes a letter a paid one, what one credit buys and how the free letters of the month are counted.
- Fix a problem with a letter, a payment or your accountFind what you see on screen, then read what it means and what to do: failed letters, links that do not open, refused files, credits, payments and sign-in.
Browse by topic
Getting started
Your first letter, your account and how delivery works.
- Send your first letter
- What happens between writing a letter and its delivery
- Set up your account and profile
- Notifications
- Change the language, the theme and the sidebar
5 articles
Email letters
Write, schedule, attach files and decide how the recipient opens the letter.
- Write and schedule an email letter
- Add recipients and manage your contacts
- Send a letter by text message too
- Attach files and recordings to an email letter
- Control how recipients open your files
- Choose a layout for the email your recipient gets
- Send an email letter without showing your name
- Let AI write a first draft of your letter
- Edit, reschedule or delete an email letter
- What your recipient sees and how they open the letter
- What the status of an email letter means
11 articles
Paper letters
A printed letter in a real envelope: addresses, delivery, credits and tracking.
- Write and schedule a paper letter
- Write an address the print centre accepts
- Choose standard or tracked delivery and a country
- What a paper letter costs in credits
- Follow a paper letter: tracking and statuses
- Change or delete a paper letter and get credits back
6 articles
Event albums
One album for a party or a surprise: guests add photos from their phones, and it opens later for everyone.
- How an event album works
- Create and set up an event
- Invite guests and add photos
- When the album opens
- Album sizes and prices
- How long an album is kept
6 articles
Life Story
A question a week for a parent or grandparent, and a printed book of their stories at the end.
1 article
If I'm Not Back
Letters for the people you love, sent only if you stop answering our check-ins.
- How If I'm Not Back works
- Set up your If I'm Not Back plan
- Check-ins and safety steps
- Trusted people
- What recipients of your letters get
- If I'm Not Back passes and prices
6 articles
Public letters
Share a letter with everyone in the public gallery.
- Share a letter in the public gallery
- How public letters are reviewed
- Read, like, comment on and report public letters
3 articles
Plans and billing
Plans, limits, payments and credits for paper letters.
- Free letters, paid letters and credits
- Invite a friend
- Find your invoices and change the payment method
- Buy credits
4 articles
Privacy and security
How letters are protected and what happens to your data.
2 articles
Help
Fix a problem, read common questions or reach us.
- Fix a problem with a letter, a payment or your account
- Frequently asked questions
- Contact FuturePostman support
3 articles
Reference
Limits, file types and the words we use.
- All limits in one place
- File types you can attach
- Glossary: the words FuturePostman uses
- API and RSS feed
4 articles
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