Help centre

Send your first letter

Write a letter today and have it delivered on the day you choose, as an email or as a printed letter by post. The first one takes a few minutes.

5 minutes to read

Every letter is written in the same place, the composer. A switch at the top decides whether it travels as an email or on paper. This page takes you through both, from an empty page to a scheduled letter.

Your letter
To
Subject
Delivery
Arrives
How they open it
Attachments
More options
Review and send
  1. Recipients, subject and your text
  2. When it arrives, how it is opened, attachments and more options
  3. What is still missing, then review and send

Before you start

  • You need an account. When you open the composer without being signed in, you are taken to sign-in first and land in the composer afterwards.
  • An email letter counts against the email letters of your plan. Email letters per month on the Free plan: 5. It schedules up to 1 year ahead.
  • A paper letter is paid with credits, on any plan. It also needs your first and last name and your own postal address in Settings. Your postal address explains what they are used for.

Send an email letter

  1. Open the composer

    Go to Compose. The switch at the top is set to Email.

  2. Address and write

    In To, type an email address or pick a contact. Add a Subject, then write your text on the lines below it. The recipient sees the subject when they open the letter, not in the email that announces it.

  3. Choose when

    In the Delivery panel choose Now, a quick choice such as Tomorrow or 1 year, or open Or pick a date and time. A quick choice means that day at 09:00, on the clock of your device. A choice with a lock is further ahead than your plan schedules.

  4. Decide how long it can be opened

    Under How they open it, Link stays open for sets how long the recipient can open the letter after it is delivered. It starts at 90 days.

  5. Review and confirm

    Press Review and send at the bottom, or Review and schedule when you chose a later time. Check the summary and confirm with Send now or Schedule letter.

The recipient does not get your text by email. They get a notice with a private link and an access code, and read the letter on FuturePostman. What happens between writing a letter and its delivery shows the whole route, and Write and schedule an email letter covers every option of the composer.

Send a paper letter

  1. Switch to paper

    In the composer choose Paper letter at the top. If you see Finish your profile to send paper letters, press Open settings, fill in your name and address, save, and return with Back to your letter.

  2. Enter the postal address

    Fill in Full name, Street and number, Postal code, City and Country. Country starts with the country of your own address. Check it, because the price depends on it.

  3. Write on the page

    The page on screen shows the letter as it is printed: address, date, greeting, your text and the sign-off with your name. Click the greeting or the sign-off to change it, or empty it to print none. Your own address is printed under your name unless you switch off Print my address under my name.

  4. Choose the posting day and the delivery

    Under Posted on choose Now, a quick choice such as 1 month, or Or pick a day. Under Delivery choose Standard or Tracked. The panel shows what the letter costs in credits and how many you have.

  5. Review and confirm

    If you are short of credits the button says Buy credits. Otherwise press Review and send or Review and schedule, read the address once more and confirm with Send now or Schedule letter.

Write and schedule a paper letter has the details, from page breaks to the paper styles.

If the button at the bottom is grey

The bar at the bottom of the composer names the one thing that is still missing.

The bar saysWhat to do
Add a recipient to continueType a complete email address in To.
Add a subject to continueFill in Subject. An email letter cannot go without one.
Write your letter to continueThe letter has no text yet.
Choose when it should arrivePick Now or a date in the Delivery panel. Nothing is chosen for you.
Choose when it should be postedThe same for a paper letter: pick Now or a day under Posted on.
Complete the address to continueA paper letter needs name, street, postal code, city and country.
Finish your profile to send paper lettersAdd your name and your own address in Settings.
That you have used all letters for this monthSee The monthly letter limit is reached.

After you confirm

  • The letter waits on FuturePostman and goes out on its day. You do not need to be signed in or have the page open.
  • See my letters takes you to Manage Letters, where every letter is listed with its status. A paper letter has its own page, opened with View letter.
  • An email letter is counted against your month when you schedule it, not when it is delivered. It is delivered even if you move to a smaller plan later.
  • Write another clears the composer for the next letter.

Good to know

  • While you write, the composer saves a draft and shows Draft saved with the time. The draft is kept in this browser only, not in your account. On another device or in another browser the composer is empty.
  • Attached files are not part of the draft. Add them again after you reload the page.
  • Each kind of letter has its own draft. When you switch between Email and Paper letter and the other side is still empty, your text is copied over.
  • Discard removes the draft from the browser. This cannot be undone.
  • The delivery time of an email letter is in the time zone of your device. The composer shows the time zone next to the time.

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