Privacy Policy

Overview

FuturePostman lets you compose letters (including optional audio/video and attachments) and schedule delivery in the future. This policy explains what we collect, how we use it, and your choices.

Information We Collect

• Account data: email, name, and authentication information (via Clerk).
• Subscription and billing data processed by Stripe (we do not store card numbers).
• Letter content you provide: recipients, subject, body, schedule time, attachments.
• Optional media you record or upload (audio/video/files) to include with your letters.
• Public letters data when you opt to publish (alias, anonymization preferences, views/likes/comments).
• Operational logs for reliability and security (IP address for abuse prevention, error logs, rate limits).
• AI prompts/content you choose to send to our AI composer to generate message drafts.

How We Use Information

• Provide and improve the service, including scheduling and delivering your letters.
• Process payments and manage subscriptions with Stripe.
• Operate authentication and account features with Clerk.
• Moderate public content and handle user reports to keep the platform safe.
• Generate optional AI-assisted drafts when requested by you.
• Prevent abuse, enforce our Terms, and comply with legal obligations.

Data Processing & Storage

Email content is stored in our database and, when enabled by the system administrator, encrypted at rest using strong encryption (AES-256). Attachments and media are stored on our servers and linked to your scheduled letters. Emails are delivered via the configured SMTP provider (set by the system admin).

We use third-party processors to operate core features: Clerk (authentication), Stripe (billing), and an AI model provider for AI compose. When you use AI compose, your prompt and relevant context may be sent to the AI provider solely to generate the requested output.

Public Letters

If you opt to publish a letter publicly, its content (and your chosen alias or anonymity setting) becomes visible to anyone. You can report public content for review, and we may moderate or remove content that violates our Terms.

Your Rights

Depending on your location, you may have rights to access, rectify, delete, or export your personal data, and to object or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling requests.

Security

We employ industry-standard security measures, including optional encryption at rest for email content, role-based access controls, and audit logging. No system can be 100% secure; please keep credentials safe and use a strong, unique password.

Data Retention

We retain account and letter data as needed to provide the service. Scheduled letters are retained until delivered and for a reasonable period thereafter for troubleshooting and audit. You can delete your account at any time from Settings; this will permanently remove your data subject to legal obligations.

Children

FuturePostman is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children.

Contact

Questions or requests? Email us at support@futurepostman.com.